Services Provided

Customer Service & Information Center

Guide to our Services

• Handling of inquiries, service requests, complaints, suggestions, and compliments at Town Hall Information Desk.
• Timely and accurate response to all requests, with follow-up to ensure customer satisfaction.
• Manages and administers Manchester Matters, the town's public e-newsletter.
• Maps, directions and referrals to local, state, federal and community-based agencies.
• Memorial Tree Planting Program(PDF, 97KB)
• Passport Applications
• "Welcome to Manchester" packages for new residents
• Community liaison for non-profit agencies such as the Historical Society, Hockanum River Linear Assoc., and the Road Race committee.
• Sale of unique Manchester memorabilia: T-shirts, mugs, books, hats, notecards, totes etc.