Services Provided

Customer Service & Information Center

Guide to our Services

  • Handling of inquiries, service requests, complaints, suggestions, and compliments at Town Hall Information Desk.
  • Timely and accurate response to all requests, with follow-up to ensure customer satisfaction.
  • Manages and administers Manchester Matters, the town's public e-newsletter.
  • Maps, directions and referrals to local, state, federal and community-based agencies.
  • "Welcome to Manchester" packages for new residents
  • Community liaison for non-profit agencies such as the Historical Society, Hockanum River Linear Assoc., and the Road Race committee.
  • Sale of unique Manchester memorabilia: T-shirts, mugs, books, hats, notecards, totes etc.
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